A: The Rugged Boot core models meet IP64 protection standards, offering resistance to dust, water splashes, and drops from heights of up to 1.2 meters. They are suitable for daily impacts, commuting, and outdoor use. Silicone cases focus on lightweight protection and comfort, ideal for office and home environments with a soft, non-irritating grip.

A: Our tempered glass features a 9H hardness rating, protecting against everyday scratches from keys, coins, and similar objects. It is shatter-resistant and impact-absorbing, helping prevent screen damage. Touch response time remains within 0.05 seconds and does not affect touch accuracy, fingerprint recognition, or facial unlock. Devices that support glove touch remain fully functional.

A: Heavy-duty lanyards are made from high-strength nylon and support loads of 8 kg or more. Reinforced connectors and anti-slip buckles securely hold the device, reducing the risk of drops during outdoor activities such as hiking, cycling, or field work. Lightweight lanyards support up to 3 kg and are designed for daily commuting and casual use.

A: The stands support desk viewing, office typing, video calls, and more. Options include desktop stands with 3–5 adjustable viewing angles, as well as car mounts (magnetic or air-vent types) that support both portrait and landscape orientations. Materials include ABS and silicone for stability, durability, and scratch protection.

A: Logo customization options include laser engraving (ideal for metal accessories), screen printing (for plastic and silicone products), and heat transfer printing (commonly used for lanyards and straps). Free design sampling is available for bulk orders starting from 50 units, with a typical sample turnaround time of 2–3 working days before mass production.

A: Customized products follow the same manufacturing standards and quality control processes as standard items. Protective performance and material specifications remain identical. Due to their personalized nature, customized products are not eligible for returns unless there is a confirmed quality issue. Sample approval is recommended before placing bulk orders.

A: During the warranty period, accessories damaged due to non-human factors—such as case cracking, cable connectivity issues, stand breakage, or battery swelling—are eligible for free replacement or repair. Damage caused by misuse, drops, unauthorized disassembly, or improper handling will be serviced or replaced at cost.